Thank you Wendy for excellent service

THE EDITOR: I would be grateful if you would print the attached letter in your daily newspaper. I live outside of the Republic and would be grateful to know that the excellent service of this young lady is duly recorded in a tangible manner. Congratulations on an excellent publication. May God richly bless you and yours.

Store Manager
Bang Bang Limited
Dress Better For Less
Level 1, Trincity Mall
Trinidad
May 14, 2003

Dear Sir/Madam,
Because of my avid interest in the recognition of good customer service, I feel duty-bound to do my bit from the vantage point of a civic-minded person. In this regard, it would be remiss of me if I failed to record the excellent service which I received from one of your sales clerk — Wendy — on Saturday, May 10 at the above mentioned enterprise. (Bill No 004993, item #3042). I would like to commend her on her pleasantness and her willingness to serve without being overbearing. She was so graceful that both my husband and I commented on her service immediately upon leaving the store. So strong were my feelings that I returned to the store to commend her and I feel compelled to pen this letter. Her gentleness exuded from the service which she rendered and she thoroughly enjoyed being helpful. A dearth of good customer service abounds and when per chance one encounters such quality, it ought to be duly recorded. The experience was enriching and I wish only good things for her and that she continues along the path of quality service. Kindly extend richly deserved plaudits to her. May God richly bless you and yours.

DIANNE MARSHALL-HOLDIP
Not disabled but
differently abled
Basseterre, St Kitts