TSTT — everything back to normal

THE TELECOMMUNICATIONS Services of Trinidad and Tobago advises that its international fibre optic cable system, Americas 11, is back in operations following an outage on the system, early yesterday morning. The Americas 11 is one of three submarine cable systems that provide international access to and from Trinidad and Tobago. In a press release yesterday, TSTT explained that in order to minimise the disruption of service to its customers, all international voice traffic was switched to the Americas 1 and  ECFS cables. However Internet services and e-mail services were affected. The Americas 11 submarine fibre optic cable stretches from the USA in the North to South America, with Trinidad being one of its landing points. In order to resolve the problem, TSTT and Americas 11 engineers and technicians worked together on the project and were able to identify an equipment failure to another landing point at Camary as the problem. This disruption affected not only Trinidad and Tobago but Venezuela, Curacao, Martinique and other islands in the West Indies where Cable and Wireless operates. TSTT apologised for the inconvenience and thanked the public for their patience during the outage. The company also expressed its appreciation to its personnel who worked towards a speedy resolution of the situation.