New cell phones malfunctioning

Added to that, the money put on these phones seems to “disappear” in seconds. For example, on April 13, I topped up with a $50 card. I did not even speak for 15 minutes that morning and was quite astonished when, about three to four hours later, as I was about to use the phone again, a recording came on saying, “I am sorry, the cost of this call exceeds your available credit.” I know of others who have had similar experiences.

Bmobile, please correct what needs to be corrected as soon as possible.

GERTRUDE EDWARDS Tacarigua