More courtesy needed at gas stations

THE EDITOR: I was so perturbed about this incident that I felt that the public should know about it.

One Sunday morning about four weeks ago I paid a routine visit to an NP Gas Station to fill up with super gasoline. I usually get my engine and transmission oils checked whenever I buy gas at this station about every two weeks. However, after filling my tank a young female attendant bluntly refused to check my oils telling me that I would have to get someone else to do so! I kept very quiet even though I was very upset and made no complaint. However, recently I was talking to a friend of mine who told me that he had a similar experience at the very gas station and when he complained to the supervisor, she condoned the action of the attendant who went on to make some cheeky and outright rude remarks to the enjoyment of the supervisor! He went on to make a complaint to NP Head Office and even though the matter was investigated and found to be true, no disciplinary action was taken against either the supervisor or attendant who continue to work at the gas station. God knows how many more motorists have been treated in this discourteous and very cavalier manner.

It is customary and traditional to extend the simple favour of checking engine oil, transmission, radiator water and battery water levels at all NP gas stations at no extra cost. I would be deeply grateful if NP could further look into this matter so that there is no recurrence. I fear that some hot-headed motorist could easily lose his cool and cause grievous bodily harm to gas station staff. These days with crime being committed with impunity this could be sooner rather than later. Perhaps it is time to privatise some more gas stations.

JAQUES ANDRE
MAINGOT
Woodbrook