BWIA actions help cause nosedive

THE EDITOR: The writing is on the wall for BWIA with its top-heavy management, abject mis-management, its undeclared CEO package with his private investments and collusion by employees to grab seats at the expense of confirmed passengers. In a nutshell, these are the ills afflicting the airline more than any combination of problems.

It was a few years ago when my sister and family of five visited Trinidad from Toronto using our national airline, BWIA. I recommended the airline. On their return flight to Toronto, even though they were confirmed twice and the flight was delayed twice, over four hours, they were ‘bumped off’ the flight at 2 am. A strange collusion-loaded preference was given to employees of the airline making a trip to Toronto. I was duly informed, after expressing this distasteful incident to some friends, that this practice was a regular occurrence. I protested and the supervisor did not budge to assist, saying he is unable to help. Can you imagine the bad name that airline received from our friends and family circles thereafter? Well, American Airlines took them in eventually at 4 am indirectly to Toronto, at a cost. Now if an airline as BWIA survives on international passengers, with a record like that, I am not surprised of its nosedive. The nationals of this country are forking out our state funds to rescue BWIA and we are being hoodwinked within BWee. To begin, employees should not be given 90 percent subsidised tickets. There is an immediate need to trim some fat that they take for granted on which they feast.

K BABOOLAL
Valsayn