Ensuring that TSTT customers are not robbed

THE EDITOR: In one of my previous articles on TSTT’s oppressive communication rate carrying the heading ‘TSTT misleading customers with Mzone service, I take this opportunity to explain. The Executive Vice President (Trevor Deane) from TSTT recently responded to me in your paper on August 9, 2004, in which he said, from September 1, 2004, the Mzone 10 package will be ready along with other packages. In new awareness to these technical facts, I wish to restate what the EVP said, that mzone 10 customers are to be billed at a standard charge of $49.95 independent of the volume of bits used per month, up to a maximum of ten megabytes, and customers using more than then 10 megabytes, the cost to be borne is at the rate of 3 cents for each additional kilobyte (kb).

This reply is not about making any fool hardy statement to seem authoritarian in my inquiry. I am only a concerned citizen desirous of seeing that, like foreign telecommunication networks, such as Digicel, AT&T Wireless, Vodafone, Sprint, Vonage, etc, consumers are not robbed and forced to bear un-economic charges for mobile internet, cellular phone billing, and broadband internet access services. If this article seems caustic, it is not willfully done, my committee’s purpose is to maintain amicable relations with both the nation’s press and the network (TSTT), in the view of TT public not getting new advanced technology available internationally.

LOVELL THOMAS
Point Fortin Action Committee