Check on practice

Furthermore, if you are allowed to be seen by the doctors, your medical file suddenly becomes unavailable. The doctor cannot attend to you if there is no file.

This is a very frightening situation for the cardiac outpatients. I have been the victim of this practice four times this year.

Do these clerks have any medical training? What are the criteria used to reschedule patients? Mr Minister, please investigate this practice.

S RAGANATHSINGH via email