Rate increase without customer service

We already suffer with low voltage but on Friday when both my home and my office had no electricity for hours on end and my organic produce was spoiling in my fridge, it was sickening. In fact, I want the address of the CEO of TTEC to whom I believe we should all deliver our spoiled food.

Finally at 4:15 pm power returned to my office but not to my home. I tried TTEC at almost all its numbers to get information.

When I tried its main number 623-2611 (ad nauseam) the phone rang and when the call was “connected” there was nothing.

No recording, no person... just dead air. Not dead management? Which is what must be the reason for this lack of caring for the public. In fact, one can only assume the management at TTEC does not exist, for who could be so callous as to just ignore the needs of the people of this great developing nation!

Ridiculous and intolerable you say. I agree. Rate increases without customer service harks back to taxation without representation! It is time for a revolution by consumers.

DIANA CLYNE

Cascade