New NIB offices

Forde, the feature speaker at the opening, said the NIB is, “all about serving people”, and its employees must remember this and behave accordingly.

“Let’s be real,” he said.

“There are some negative reports coming out from the National Insurance Board. The NIB is a compulsory social security system and the service provided has to be of paramount importance and must be treated as such by NIB staff.” Forde said he took his job at the NIB so seriously and professionally that when he left to become a councellor, people continued to come to his home enquiring if he was still at the NIB and if he could help