Scotia is Best Internet Bank

In total, Scotiabank received recognition in 22 countries across the Caribbean and Central America in 2014. “We are very proud to have been recognised by Global Finance for the quality of our online banking and customer service in Trinidad and Tobago,” said Anya M. Schnoor, the bank’s managing director.

“At Scotiabank one of our priorities is to make it easier for our customers to do business with us. Our online banking platform, which allows customers to bank when and where they want, is an important part of how we are delivering on that,” she added.

Scotiabank also received Best Consumer Internet Bank recognitions in Anguilla, Antigua & Barbuda, Bahamas, Barbados, Belize, British Virgin Islands, Cayman Islands, Costa Rica, Dominica, Grenada, Guyana, Haiti, Jamaica, Panama, St Kitts & Nevis, St Lucia, St Maarten, St Vincent and the Grenadines, Turks and Caicos and the US Virgin Islands.

Winning banks were selected based on the following criteria: strength of strategy for attracting and servicing online customers, success in getting clients to use web offerings, growth of online customers, breadth of product offerings, evidence of tangible benefits gained from Internet initiatives, and web site design and functionality.

“The Internet has transformed the way many consumers and most businesses bank,” said Joseph D Giarraputo, publisher of Global Finance. “The continuing improvements in Internet offerings represented by this year’s entries show that more significant Internet banking developments are still ahead of us.”