Partial communication restored in Dominica

The company is also extending free credit to help mobile customers communicate with family and friends. The island’s infrastructure, including its communications networks, suffered significant impact from Category 5 Hurricane Maria, which made landfall in Dominica on Monday night.

Afterwards there was little or no news coming from Dominica to allay the fears of families and friends overseas.

The partial restoration of its mobile network means for the first time that many concerned families and friends will be able to check on their loved ones in Dominica.

John Reid, C&W’s CEO, said, “I’m hugely proud of our employees, who have worked night and day to begin to bring our mobile network back online.” While the situation on the ground in Dominica was grave, he said, “The passion of our employees to restore our mobile services enabling critical communications, as well as helping the broader relief efforts, has been truly inspiring.” A release from the telecommunications provider said customers with access to the internet are asked to monitor social media and to listen to local radio stations currently on air for important updates on the progress of restoration efforts and additional services that Flow will be able to provide once its store re-opens.